Car Selling Secrets Podcast | Walser Automotive Group
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One Person ‐ Our sales people are experts in every part of the car buying process. Your personal consultant will be the same person to say hello, give you the keys for a test drive, sign the final papers and wave goodbye. Working with just one person means you’ll get a car buying experience that’s fast and easy.
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One Price ‐ All of our vehicles are pre-discounted and our Upfront Price includes available incentives and dealer discounts. You’ll never need to negotiate to get our lowest price and you’ll never be left wondering if you could have gotten a better deal.
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Return & Exchange ‐ You can buy with confidence because all purchases at Walser come worry-free with our exchange and return program.

Car Selling Secrets - A Walser Podcast


Ever wonder what goes on behind the scenes at a car dealership? Car Selling Secrets is a weekly podcast hosted by Doug Sprinthall and Tom Barnard. Listen live every Thursday at 12:05pm. Call or text with your questions: 561-228-4061 or email Doug ( with your car related questions.


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Every Thursday at 12:05pm. Call or text with your questions: 561-228-4061


A rare episode where we talk about cars. We field questions from listeners about the best time to buy a car, trading strategies and leasing vs buying. Officer Dave, Tire Carver and Wendi the super fan all call in and share stories of their first rides. Fun in the summer time.





This week, hosts Doug Sprinthall and Tom Barnard are joined in studio by the gal of many talents Tiffany Norton. She’s worked in Twin Cities TV and radio for years. She talks about the beginning of her stand-up comedy career, opening for Mr. Delightful (Dave Mordal) and what it feels like to bomb.

She also graduated with a degree in law enforcement to prepare for law school and weighs in on the current situation between police and the communities they serve.





Tom and Doug are joined in studio by the CEO of North American Banking Company, Mike Bilsky. It’s an interesting discussion of how banking works, including a lot of positives about banking regulations. We talk about the history of the FDIC, Federal Reserve and the current level of the national debt. Mike also talks about how to start a bank. Step one? Raise 10 million dollars… we never got past step one.





Tom and Doug are joined in studio by John Hines. Tom and John were roommates in the 70s at the start of their radio careers. Between the two of them they have over 90 years of broadcasting experience. It’s a show devoted to radio stories and fun times in south Minneapolis.




A rare episode where we discuss cars. Tom and Doug are joined in studio by Rhett Dressel and Andy Swanson from Walser Hyundai. Rhett pulls into the top three first car stories relating the tale of a night time race without headlights that ends with a roll over. We discuss his transition from being a bar tender to selling cars and the ease of transitioning from being a server to sales professional. We also talk about the really hot new Hyundai line up.




A rare two guest episode this week. First we interview Bogie Letiner who, after graduating college, decided to pursue a career in automotive repair and worked for 7 years as a BMW tech before starting her own repair business staffed predominately by women. In addition, she hosts a show on Motor Trend called Girl Gang Garage. We have an interesting discussion about the difficulty of hiring service technicians in general and women specifically.

Our second guest is Michael Bryant, a partner in Bradshaw and Bryant. We attempt to untangle the legal ramifications of the COVID crisis, what it means to employers and employees alike.




Tom and Doug are joined in studio by Mike McGowan. Mike’s father started a landfill operation in the 60’s that straddles I 35W in Burnsville. Coincidentally, the property abuts Walser Experienced autos and would have been a great site for the new Subaru Dealership. The problem is that despite following the state and federal rules, the state and more specifically the PCA has waged a multi-generational war against the family. We talk about a similar problem Walser faced with an arbitrary eminent domain issue forcing us to relocate from our Richfield campus to our current facilities in Bloomington.




Tom and Doug are joined in studio by MN Rep. Pat Garofalo (58B) this week. We dive deep into a discussion of the Minnesota budget in light of the coronavirus and his views on Minnesota Governor Tim Walz’s stay-at-德扑圈app官方下载home order. Along the way, Pat talks about getting fired as a young man as a result of calling into the KQRS morning show in the 90s and blowing off Frank Sinatra. Never a dull moment.




Tom and Doug are joined in studio by Mick Sterling who has been a band leader in the Twin Cities for 40 years. In addition, for the past 11 years, he’s headed up the 30 Days Foundation, which helps people in need by covering utility bills, car repairs and the like to keep working people out of what can be a downward spiral.

With everyone tired of talking about COVID-19, Tom, Doug and Mick talk music both local and national. Minneapolis is an amazingly small town and it turns out Doug and Mick were at many of the same parties and concerts. Most don’t know that James Brown played at Minneapolis’ Cabooze club in the late 70’s. Doug and Mick were at the show.

Tune in next week when we interview Tesla-driving MN Rep. Pat Garofalo, R-Farmington.




Episode 45. Tom and Doug are joined by the wizard of the St. Paul Saints, Mike Veeck. It’s a show all about baseball and a welcome respite from COVID-19. Mike is a 3rd generation baseball owner and regales us with some of the worst failures of his marketing career including, but not limited to, getting thrown out of pro ball for 10 years after blowing up a pile of disco records at Comiskey Park. He talks about donating Saints marketing funds to local businesses during the crisis. Then we take a trip into baseball history talking about how his father signed both Satchel Paige and Larry Doby to pro contracts. Mike is a great storyteller and his skills are on full display here.




This week on Car Selling Secrets, Tom and Doug are joined by Walser’s SVP of Minnesota Operations, Charlie Swenson. The show starts out with Charlie talking about some incredibly bad decisions made by teenage boys, including, but not limited to: learning how to drive a semi at 90 miles per hour.

Along the way, we discuss Walser to You and how a customer-centric business model has allowed some success in these most difficult of times. Tune in next week when Mike Veeck, the mad scientist behind the St. Paul Saints, will be our special guest.




A guest free episode with Tom, Doug, Melissa and Andy. We talk about Melissa’s experience with Walser to You (which was excellent) and the refunding of the payroll protection program. Tips on how to care for your car while working from 德扑圈app官方下载home, All State insurance rebates, Honda’s program for first responders and Health care workers. It devolves into a discussion of 70’s late night AM radio and Tom gives tips on how to get fired as a 20 year old DJ with a 19 market share.




We were excited to have Andrew Walser on but unfortunately he had to cancel at the last minute. It had to due with the Federal Payroll Protection Program which we discuss at length. Cash for clunkers was a 3 billion dollar program the Payroll protection is 350 billion. We also discuss the success of ‘Walser to you’. Finally, long time listener and guest Officer Dave calls in to discuss the dramatic drop off in crime, the insanity of the Seattle Washington police chief and the possibility of fan-less major league baseball.




Tom and Doug are joined in studio by Sarah Sprinthall and Colton Ray. Sarah starts out with her Francis McDormand influenced story about her 1985 Mitsubishi Mirage. Then we get down to brass tacks and talk about how Walser is dealing with the Corona virus outbreak. Colton Ray, Walser Automotive Marketing Director, talks about their brand new service, “Walser to you” which allows customers to purchase vehicle from the comfort of their 德扑圈app官方下载homes. When Andy and Melissa discover it also includes free service pickup, we book our first two “Walser to you” service appointments.



Tom and Doug are Joined by the Mayor of South St Paul (Jimmy Francis) and his Grandfather Carl. Jimmy wins the internet with his ‘my first car’ story involving a dead deer, a Dodge slant six and a retired farmer who wants to trade titles at midnight and calls him ‘Dutchman’ for no apparent reason. Carl talks about his days as an 80 year old debt collector and the Minnesota Polka circuit of 1947.




Tom and Doug are joined in studio by Eddie Spadino. Eddie is an over the road truck driver with more than two million miles under his belt. We discuss costs, accidents, road hazards and how truck drivers are paid. Eddie also talks about pet peeves. Pro tip, don’t try to cut off something that weighs over 40 tons and also, don’t drive a pickup truck into a semi that’s stopped.




Scott Lambert, President of Minnesota Auto Dealer’s Association, join Tom and Doug in studio to talk about the Twin Cities Auto Show. We discuss the new Corvette, Mustang and give away some free tickets to the show. Scott explains what auto dealer lobbyists do and why this work is important. To Scott’s mortification, Tom admits to Tesla ownership.




This week’s Car Selling Secrets recaps a week of technical difficulties and tardy guests. First, we interview MSNBC’s Chris Matthews who is on to promote his podcast.
Doug completely ignores the purpose and asks Chris about his days speech writing during the Carter administration and being Tip O’Neill’s Chief of Staff. Next up we visit with the tardy local music legend Mick Sterling who talks about the charity he started, 30 Days Foundation, to help Minnesota families in need.




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